Living Visionary: Catching up with the incredible members of the Visionary Community!
In this series, I’ll be catching up with the incredible member of our Visionary Community from past and present.
This is a project that I started while I was on Maternity Leave (#VisionaryMama) with my first baby as a way to stay plugged in, inspired and rooted among the community of clients and students that I’ve supported over the last (almost) 8 years.
Enjoy, and if it feels appropriate please support their amazing businesses!
xx. Kels
Meet Monica.
Founder of MOZARUK Consulting.
3 Words She Would Use To Describe Herself…
Process Oriented, Driven, Joyful
Bio…
Monica Ozaruk is a process improvement consultant with a background in supply chain, procurement, and getting messy software and ERP systems to finally make sense.
Before consulting, she worked in global operations roles at companies like Dyson and Whirlpool, where she learned the power of clean processes, smart systems, and clear communication.
Now, she brings that same mindset to SMBs who are tired of fighting with their internal software and just want things to run better.
When she’s not deep in workflows and reporting logic, you’ll probably find me skiing, biking, birding, or helping another ambitious business owner get out of reactive mode and into an easy, sustainable run state.
Name
Monica Ozaruk
Profession
Owner, Process Improvement Specialist
Business Name
MOZARUK Consulting
Founded In
October 2020
Current Location
Toronto, Ontario
Always…
Prioritize your health, well- being and boundaries
Never…
Work for free! People need to have skin in the game to take you seriously, and working for free breeds resentment and is demotivating.
Advice for other entrepreneurs, who are slightly less far along…
Niche! Being a generalist and wanting to serve everyone is the fastest way to burn out, become demotivated and waste money on marketing and ads.
Determine your one, specific customer profile. Then, try to get even more specific and niche as far down as you can go. It will make all of your efforts laser focused and deliver you paying clients earlier.
It’s also much easier to scale in a small niche. Make $1m selling one product, to one audience via one channel [$100M Offers by Alex Hromozi] before you even think about branching out.
Tool, resource, podcast, book or person you’ve invested in that’s added value to your entrepreneurial journey
Youtube is my number source for warm, inbound leads. I wish I had started my Youtube channel earlier. It’s nothing special - no editing, nothing fancy, just video walkthroughs on how to do specific actions in one specific software.
Is it boring to anyone outside my industry? Absolutely. Is it invaluable for people who are looking for that specific solution and find my channel? Incredibly.
These people turn into my best clients and make selling so easy.
Tell us more about your business (what do you do, who do you help, what does your workday look like, how do people find out about you).
I like to split my workdays up into either a “Creative” day or an “Analytic” day. Mondays are for filming YouTube videos, writing my newsletters and creating LinkedIn posts. Tues- Thurs are client meetings (usually over Zoom) where I help smaller to medium sized business owners improve their internal processes.
I use a custom GPT to generate SOPs, Training Documents and PowerPoints to support change management. Friday is back to creative, where I read Industry Articles and brainstorm business and content ideas. Or, write for blog posts like this one!
Recent milestone you’ve celebrated in your business
It’s been five years since I started my business! This is also the first year I built a website and did any kind of marketing on LinkedIn, so it’s been exciting to feel that energy and start to connect with my community in a more meaningful way.
It was hard to stay the course and growth has certainly felt slow up to this point, but now I can start to forecast growth and make longer term decisions.
I think that a lot of entrepreneurs want to see success quickly (I know I did!) but there is actually a lot of growth and self work you need to do as a person before you are ready for exponential success in your business.
Favourite way to wind down after a long workweek.
I would say a great workout class and then meditating on my Shakti Mat (an acupressure mat made of spikes.)
Any kind of movement to help turn off the processing side of my brain and get me out of problem-solving mode. Then I usually fall asleep on the mat for a micro nap, coming out of it feeling completely refreshed.
Before starting my workday, I make sure to…
Since I get to work from home, my morning routine is very relaxed. An hour of no screens, a little outside time, make coffee and write down all the things I want to accomplish in a day. Then, an hour of ‘life admin’ - pay bills, catch up on personal emails, etc. Finally, I start working around 9am.
Putting myself first and making sure my personal side is taken care of has been a learned behaviour for me, because I used to jump straight into working. I think my nervous system has greatly appreciated the change in priorities.
Best part of my work is…
When someone has had a problem and has been so frustrated, can’t find a solution and has almost given up, they get on a call with me and I’m able to fix it. The look on their face when they see how easy it’s going to be going forward and how much time they get to save - priceless.
Tips for someone who is hesitant to follow their heart and start their own business?
I think there’s a lot of “anyone can start a business, just go for it!” out there, and there are tons of people who will propose to be a coach or expert on how to make money fast.
My advice is, don’t rely on your heart alone to tell you if you should start a business. Instead, list down what you are good at and love doing (i.e. problem solving, training, public speaking, helping others realize their potential) and find someone who has a problem you can solve.
Determine if they will pay you to solve their problem. Then, do a little investigation to see if you can find 5-10 more people or companies with the exact same problem. If yes, then go for it.
Last vacation you took (and where did you go)…
A ski trip to Switzerland (Klosters-Davos) with a group of friends I’ve known forever. Stayed in an AirBnb in the foothills, skied, cooked dinners and played pool every night. It was idyllic.
Bucket list vacation that you hope to embark on in the next 5 years (where to and why?)
Hard to say, only because I’ve been travelling so much for work and conferences - the thought of a big vacation right now is overwhelming! That being said, my sister and I were talking about trying to go to South Korea to check out the culture, food and spa scene.
Closer to home, I want to get to Mexico City (also for the food.)