Meet Natalie Bernacchi!
Founder of The Boardroom Besties, a virtual community and business accelerator for female founders focused on scaling real revenue, and the host of The Boardroom Besties Podcast.
Welcome to our Canadian Business Owner Spotlight Series hosted by me… Kelsey Reidl (Business & Marketing Consultant).
In this series, I'll be catching up with the most talented, generous & inspiring entrepreneurs and small business owners in Canada & beyond.
Enjoy learning more about these wonderful humans, and give them a ‘follow’ or get in touch in order to collaborate with them + work with them.
-Kelsey
The TL;DR for Natalie Bernacchi of The Boardroom Besties
Natalie Bernacchi is a Retention and Revenue Systems Expert, Community Builder, and Fractional Customer Success Leader with more than 15 years of experience in Customer Success and Account Management, scaling startups from the ground up. She is the founder of The Boardroom Besties, a virtual community and business accelerator for female founders focused on scaling real revenue, and the host of The Boardroom Besties Podcast. Through Natalie Bernacchi Consulting, LLC, she helps 6 and 7-figure female founders find and fix the revenue leaks in their businesses using her signature REVENUE Framework and leveraging her past experience. She lives in the Los Angeles area with her two kids.
Okay, let’s get to know Natalie!
Name
Natalie Bernacchi
Profession / Title
Founder
Business Name
The Boardroom Besties
Industry / Niche
Online community for female founders who are serious about growing their revenue while having fun alongside women who are just as committed as they are.
Retention + Revenue strategy for 6 + 7-figure female founders
My Business Was Founded In
2024
Current Location
Los Angeles, CA
3 words you would use to describe yourself…
Warm.
Driven.
Fun.
Tell us more about your business
The Boardroom Besties is a virtual community and business accelerator for ambitious female founders who want to make big decisions, make serious money, and have real fun doing it together.
Members get monthly hot seat coaching, peer masterminding, mindset call, member-led expert workshops, virtual co-working, along with quarterly goal planning and in-person meetups that are nationwide.
Alongside the community, I work 1:1 with 6 and 7-figure founders on retention and revenue strategy, helping them plug the revenue leaks hiding in their client experience.
My workday is a mix of client strategy sessions, community calls, and plenty of time connecting with women in person. People find me through Instagram, The Boardroom Besties Podcast, my newsletter, and the in-person female founder walks I host in cities across the US.
In one or two sentences, what specific problem does your business solve for your clients?
I help female founders stop losing money through the back door by building the retention and revenue systems that keep their clients buying, renewing, referring, and coming back. Through The Boardroom Besties, I give them a room full of ambitious women so they never have to make big business decisions alone.
Recent milestone you've celebrated in your business
This fall I officially launched The Boardroom Besties, welcomed our first founding members into the community. The launch was super successful and the community is thriving.
What is a recent investment you’ve made in your business
I invested in hosting in-person female founder walks and showing up at in-person events. I realized that building a community entirely online was slow, and I was craving the kind of real connection that only happens face to face. I wanted to meet women where they actually are, so I started hosting walks in Los Angeles and traveling to host them in cities across the US, as well as attending conferences and events as well.
What changed after that investment? Why do you see it as an investment, not an expense?
Everything sped up once people could meet me in real life. After the Chicago walk, I sent a cold DM to a woman I found on Instagram, she shared me with her network, and that turned into a feature in a viral substack newsletter that brought in almost every woman on that walk. I see it as an investment because the time, travel, and energy keep paying me back in relationships, referrals, and members who already trust me before they ever join a call.
What would you tell a new entrepreneur who's considering investing in the same thing, but is hesitant?
Start simple and just show up. You do not need a big budget or a perfect event plan, because a walk, a coffee, or a local meetup can build more trust in an hour than months of posting. Track where your clients actually come from, and I think you will be surprised how many of them trace back to one real conversation.
Now for some fun stuff!
Always…
Always lead with connection, because people buy from people they know, like, and trust.
Never…
Never make big business decisions alone, because the right room of women will help you see what you cannot see on your own.
Advice for other entrepreneurs, who are slightly less far along…
Fix your retention before you chase more leads. Most founders I work with have revenue slipping through the cracks of their client experience, and the fastest growth usually comes from the clients you already have. Surround yourself with women who are a few steps ahead of you and willing to tell you the truth.
What is a tool, resource, podcast, book or person you’ve invested in that’s added value to your entrepreneurial journey
Investing in the right rooms has changed everything for me. Like Minded OC, the Orange County founder community hosted by Inbal Claudio, has connected me with incredible women and guest appearances in community workshops and podcasts.
Favourite way to wind down after a long workweek
Anything outside! I love heading to the beach, getting out on a hike, and spending quality time with my kids.
Before starting my workday, I make sure to…
Get in a workout and move my body, because I show up as a better leader for my clients and my community when I take care of myself first. I also love a good journaling session and a meditation.
Best part of my work is…
Watching women realize they can make serious money while still building a life they love, and seeing the friendships that form when ambitious women get in a room together.
Last vacation you took (and where did you go)
My most recent travels took me to Greece, and I also spent time in New York City and Chicago.
